Classy guy! I set an appointment with Carlos while we both are here for business. Traffic was a nightmare and I was 30 min late and I couldn't believe I finally made it 45 min later than I was suppose to. Carlos saw how frustrated and built up I was at the situation with no fault of his own felt horrible that I went that length to come see him. He did something so CLASSY where he had rearranged his schedule so I could see him 90 min later and he gave me two cocktails coupons he had for drinks. Told me go downstairs have some drinks unwind and come up later. I felt appreciated. It was classy and professional ...